Privacy Policy

webStellar Windows & Doors (“Company,” “we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal data when you access or use our website https://www.stellarwd.com/ (the “Service”).

By using our Service, you consent to the collection and use of your information in accordance with this Privacy Policy. If you do not agree, please do not access or use the Service.

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1. Information We Collect

We collect both personal and non-personal information.

1.1 Personal Information You Provide

Personal Identification Information

• Full name
• Email address
• Mobile phone number

Purpose:
To manage user accounts, enable secure access, respond to inquiries, and provide personalized content.

Retention period: 365 days
Legal basis: Consent

Contact Information

• Work address
• Postal address

Purpose:
To ensure accurate service delivery and account-related communication.

Retention period: 365 days
Legal basis: Consent

We collect this information when you:

• Fill out forms on our website
• Contact or correspond with us
• Voluntarily submit information through the Service

In some cases, providing personal data may be a contractual or legal requirement necessary to enter into an agreement with us.

1.2 Automatically Collected Information

When you browse our website, we may automatically collect:

• IP address
• Domain name
• Browser type and version
• Operating system
• Referring website
• Pages visited and time spent on the site

This information is used for analytics, security, website performance, advertising, and remarketing purposes.

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2. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience, analyze traffic, and support marketing activities.

Cookies are small data files stored on your device by your web browser. You may configure your browser to refuse cookies or notify you when cookies are being sent. Please note that disabling cookies may affect certain website functionality.

Cookie usage is not directly linked to personally identifiable information unless you explicitly provide such data.

Consent preferences can be managed or withdrawn via the cookie consent banner on our website.

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3. Legal Bases for Processing (GDPR)

We process personal data under the following legal bases:

• Consent – when you have given explicit permission
• Contract performance – when processing is necessary to fulfill a contract or pre-contractual steps
• Legal obligation – when required by law or regulation
• Legitimate interest – where our interests do not override your fundamental rights and freedoms

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4. How We Use Your Information

We use collected information to:

• Operate and maintain the website
• Improve our products, services, and user experience
• Respond to inquiries and customer support requests
• Communicate about promotions, products, services, or policy updates
• Conduct analytics, advertising, and remarketing activities
• Comply with legal obligations

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5. Sharing and Disclosure of Information

We do not sell, trade, or rent your personal information.

We may share personal data:

• With your consent
• With trusted service providers acting on our behalf under confidentiality agreements
• To comply with legal obligations or law enforcement requests
• To protect our rights, property, users, or investigate unlawful activity

We may also share aggregated, non-identifiable data with partners and advertisers.

We do not transfer personal data outside the European Economic Area (EEA).

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6. Public Areas

If you voluntarily submit information in public areas of the website (e.g., comments or forums), that information may be collected and used by others. We are not responsible for how third parties use publicly available information.

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7. Third-Party Websites

Our website may contain links to third-party websites. We do not control or assume responsibility for their content, privacy policies, or practices. Your interaction with third-party sites is governed by their respective policies.

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8. Data Subject Rights (GDPR)

You have the right to:

• Access your personal data
• Rectify inaccurate or incomplete data
• Erase your data (“right to be forgotten”)
• Restrict processing
• Data portability
• Object to processing
• Be informed about how your data is used

Withdrawal of Consent

You may withdraw consent at any time via the cookie banner or by contacting us. Withdrawal does not affect the lawfulness of processing prior to withdrawal.

To exercise your rights, contact us at office@stellarwd.com.
We may require identity verification before processing your request.

Requests are handled within one month, extendable by two additional months where permitted by GDPR.

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9. Right to Lodge a Complaint

If you believe your data protection rights have been violated, you may lodge a complaint with your local Data Protection Authority within the European Union.

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10. Data Security

While no system is 100% secure, we implement appropriate technical, administrative, and physical safeguards to protect personal data against unauthorized access, misuse, loss, or disclosure.

Access to personal data is limited to employees and service providers who require it for legitimate business purposes.

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11. Policy Changes

We may update this Privacy Policy at any time in accordance with applicable laws. Changes take effect upon publication on this page. We encourage you to review this policy periodically.

Continued use of the website constitutes acceptance of any updates.

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12. Contact Information

Stellar Windows & Doors
Address: 5380 Peachtree Rd, Chamblee, GA 30341
Email: office@stellarwd.com
Number:404-662-2560
website: https://www.stellarwd.com/